Refund policy

10-Day Money-Back Guarantee

We want you to love what you bought. If you don't, you have 10 days from the delivery date to request a full refund.

How it works:

  • Contact us at getsupportshop@gmail.com  within 10 days of delivery
  • Include your order number
  • We'll send you return instructions (if the item needs to come back to us)
  • Once we receive the item (or confirm the issue), we'll refund you within [3-5 business days]

Conditions:

  • Item must be unused and in original packaging 
  • Refund goes back to your original payment method
  • Shipping costs are non-refundable 

Not covered:

  • Requests made after the 10-day window
  • Items damaged from misuse
  • If you used or damaged the product and ask for a return we have a machine that detects if the product has been used so pls be HONEST.